On November 22nd Mike Barry, Business Outreach Coordinator of Challenge Workforce Solutions, welcomed students to his organization. Challenge Workforce Solutions is a non-profit corporation formed in 1968 in Ithaca, NY to support individuals with and without disabilities. After a brief introduction to the organization, Mike took them to the Econo Lodge Hotel, which was the first location for job shadowing. Students had the opportunity to job shadow in their respective departments and be cross-trained at the Country Inn and Suites.
Shadowing at both an economy hotel and a mid-priced hotel gave students an insight of the type of guest that visits the hotels as well as what type and the level of services are offered.
The day continued with lunch in one of the campus restaurants followed by the meet and greet session with the National Society of Hospitality (NSMH) members at Cornell University before the hospitality knowledge competition began. The competition content focused mainly on content derived from the American Hotel Lodging Educational Institute (AHLEI) curriculum. The NCC students were victorious in the first round of competition.
On November 23rd, students sat in various hospitality classes at Cornell University. Before the final round of competitions began NCC students had an opportunity to job shadow at the Statler Hotel in which current Cornell students work in various departments and assume supervisory roles. The Statler Hotel is a luxury four-diamond hotel that thrives today as an innovative leader in the hospitality industry.
The last and final competition category was room inspections, in which students had 13 minutes to find 11 housekeeping cleaning errors in a typical guestroom using an executive housekeeping checklist. Again, the students reigned victorious.
We are so proud of you and the excellence that you all continue to display.