NCC Maintenance Training Program

The Maintenance Training Program is a new program that is offered at National Children’s Center to high school students. The purpose of this program is to train, educate, and prepare the students in Maintenance as line level employees. At the end of the course, students will take the national certification exam offered by American Hotel Lodging Educational Institute.

Three students have been selected to participate in this program. They will have an opportunity to learn from industry experts, through on-the-job training and classroom instruction.

The program began on January 22nd, 2015 and will run until February26th, 2015 under the direct supervision of Rance Knapp, Director of Engineering at the Hamilton Crowne Plaza Hotel, Washington D.C. The first day was successful; students met Vanessa Peters, Human Resources Director and the General Manager Sholeh Kia. The day started with a brief meeting, and then they received their name badges followed by a tour of the property. The students were assigned to their mentor where they received various tasks to be completed by the end of their shift.

Students will benefit from this program by having improved self-confidence, increased motivation, opportunities for advancement, and understanding of how to deliver high-quality guest service.

Tiescheka Stuart
Hospitality Coordinator
National Children’s Center
6200 Second Street, N.W.
Washington D.C., 20011